What's new in ActivTrak 8.4.0.0 Agent
Mar 25, 2024
- New: Ability to remotely enable extensions for Chrome, Edge, and Firefox,
- and remotely install Chrome and Edge.
- Fixed: Issue with some erroneous "POTENTIAL FALSE ACTIVITY: artificial input"
- messages; Issue where screenshot capture could occasionally fail.
- Enhanced: Security.
New in ActivTrak 8.3.2.0 Agent (Sep 29, 2023)
- Fixed an issue where a small number of Citrix users might experience a
- crash.
New in ActivTrak 8.2.20.0 Agent (Jun 2, 2023)
- Fixed:
- Over-reporting due to Lock Screen and laptop open/closed lid events on machines using Modern Standby
- Chrome activities not being detected for some users
New in ActivTrak 8.2.19.0 Agent (Apr 3, 2023)
- Fixed: Some activity durations over-reported due to Lock Screen or
- laptop closed detection issue.
New in ActivTrak 8.2.16.0 Agent (Nov 30, 2022)
- New: Mouse-mover apps will generate an Activity Log entry with details
- that can be used to build Alarms.
New in ActivTrak 8.2.15.0 Agent (Oct 4, 2022)
- Guided Account Setup, a new feature that enables you to customize the ActivTrak app, is now available in your account via the Role Access page.
New in ActivTrak 8.2.14.0 Agent (Aug 2, 2022)
- Added the ability to display all activities pending classification and
- to filter those that need just the productivity status or the category.
- Improved performance speed for pending, classified and individual activity details
- page.
- Quick identification of the unclassified activities.
- And more!
New in ActivTrak 8.2.12.0 Agent (Jun 5, 2022)
- This release makes classifying, searching and applying both individual
- and group-based activities even faster and easier. New performance improvements also
- simplify reporting and analyzing employee work.
New in ActivTrak 8.2.10.0 Agent (Apr 6, 2022)
- Change Info:
- Enhanced Executive Summary Dashboard provides Executives with a 30,000-foot view of productivity and utilization trends across their organization, helping them identify teams that are doing well and where support is needed.
New in ActivTrak 8.2.7.0 Agent (Feb 2, 2022)
- Change Info: Ability to combine ActivTrak productivity data and Salesforce sales
- activity. This information, visualized via pre-built Microsoft Power BI dashboards,
- includes:
- Side-by-side productivity metrics
- Time spent in collaboration and sales tools
- Leads qualified, opportunities created, tasks completed
New in ActivTrak 8.2.6.0 Agent (Dec 2, 2021)
- New Agent System Events:
- Systems running the Windows 8.2 Agent and greater will generate events in the Activity Log for “Schedule on”, “Schedule off”, “Agent Uninstall”, and “Shutdown”. These new events provide useful contextual information to administrators looking at a system’s activity logs.
- Stability Enhancements:
- The Windows 8.2 Agent has been optimized to use less system CPU and memory resources. Additionally, the Windows 8.2 Agent communicates more efficiently with ActivTrak’s backend services. When used in terminal servers, the Windows 8.2 Agent includes a new ability to upload data in parallel when multiple users are generating activity from a single system.
- Reliability Enhancements:
- Behind the scenes, there are a number of key reliability upgrades with the Windows 8.2 Agent. These enhancements provide ActivTrak with new tools to proactively monitor Agent and platform health, including a new crash reporting system and upgrades for diagnostic tools that translate into faster troubleshooting capabilities for technical support.
- Update Options:
- Auto-updates will automatically upgrade your Windows machines to Agent 8.2 before the end of 2021. You can also manually upgrade to the new Windows 8.2 Agent now by installing from the 'Download Agent' button.
New in ActivTrak 8.1.19.1 Agent (Oct 6, 2021)
- Configuration for minimum threshold for Active Day.
- Team Benchmark scores in the Personal Insights dashboard.
- Weekly Digest with a high-level overview of team activity.
- Set & Track Goals for Collaboration Hrs/Day.
- Cross-account Benchmarks Guide.
- Personal Insights Dashboard enhancements.
New in ActivTrak 8.1.19 Agent (Aug 6, 2021)
- Terminal Server: added a new logic that enhances the performance of
- uploading Activity Records to the ActivTrak App.
- ActivTrak Remote Chrome Assistant: Fixed the issue with installing the ActivTrak
- Chrome assistant via the MSI parameter on domain-joined machines.
New in ActivTrak 6.16.5 Web Console (Jul 2, 2021)
- We are excited to introduce ActivTrak Coach — an evolution in workforce analytics that helps managers translate data into action. With data-driven insights and personalized recommendations in simple language, managers can drive measurable improvement and ensure well-being across their teams.
- ActivTrak Coach is designed to help managers become more effective coaches, enabling them to:
- Identify and validate potential issues — like burnout risk, waning productivity, or inefficient workflows — before they become serious problems
- Increase team productivity, drive employee engagement, and promote healthier work habits
- Drive collaborative discussions with team members
- Assess the impact of coaching on team member work habits
- Stay on top of emerging trends via weekly emails
- The new Coaching section in the app displays Coaching Opportunities — trends in team members’ work activities that suggest an employee could benefit from manager guidance — along with actionable guidance to address employees’ specific challenges.
- The Summary tab of the Coaching page shows the number of opportunities your team has in three categories. Drill down into each category to see which team members have Coaching Opportunities and more detail on the work habits that may need to be addressed.
- Utilization: Review detail on overutilized team members, along with Coaching Advice — specific actions a manager can take to help their team maintain healthy work habits and avoid burnout.
- Efficiency: Analyze detail on team members who may have an opportunity to gain back personal time by working more efficiently. Get guidance on how managers can remove common efficiency blockers.
- Focus: Understand which team members are not meeting their Focus goals and have lower-than-recommended Focus Efficiency. Leverage recommendations to help reduce distractions and streamline processes.
- The Progress tab shows trends in team member work habits to help managers assess whether their coaching is leading to improved behaviors and outcomes.
- Coaching Opportunities are refreshed each week. When new opportunities are available for review, a notification will appear next to the Coaching tab within the app navigation. Managers can also create email subscriptions for Coaching dashboards to easily keep up with areas that need attention and track team member progress.
New in ActivTrak 8.1.19 Agent (Jun 9, 2021)
- Contains enhancements for Agent reliability on terminal servers, a bug fix for installing the ActivTrak Remote Chrome Assistant on domain-joined machines, and stability updates for the agent.
New in ActivTrak 8.1.18 Agent (May 14, 2021)
- The ActivTrak 8.1.18 Windows agent release contains enhancements for Agent reliability on terminal servers, a bug fix for installing the ActivTrak Remote Chrome Assistant on domain-joined machines, and stability updates for the agent.
- Terminal Server Enhancements:
- Terminal servers with multiple users running the 8.1.18 Agent and later will not take advantage of new logic that enhances the performance of uploading Activity Records to the ActivTrak App.
- ActivTrak Remote Chrome Assistant:
- A bug was identified where installing the ActivTrak Chrome assistant via the MSI parameter on domain-joined machines would result in the failure of the Chrome assistant to install. This bug has been resolved Agent 8.1.18 and new installations will now succeed.
New in ActivTrak 8.1.16 Agent (Apr 5, 2021)
- Improved activity data accuracy by properly detecting the lock message.
- This prevents activity over-reporting issues.
- Introduced new logic that identifies user sessions via an end user's user principal
- name when available.
- Updated logic to increase the accuracy of activity log durations.
New in ActivTrak 5.5.0 Web Console (Mar 16, 2021)
- The new version of ActivTrak Premium includes a set of enhancements to the Insights dashboards developed based on customer feedback.
- Employee burnout and fatigue is detrimental to both the employee and the business. On the other hand, underutilization can lead to low engagement. An enhanced Workload Balance analysis helps managers identify overutilized individuals and underutilized individuals based on the variance of their productive time / day vs. their goal. This new, more robust logic prevents any issues caused by multiple work schedules and time zones. Learn more here.
- Ability to select multiple teams (using the Team filter) on all applicable dashboards.
- Ability to filter and order teams and users on all applicable dashboards.
- Performance improvements on all dashboards.
New in ActivTrak 5.3.2 Web Console (Mar 5, 2021)
- What's fixed:
- The release of Enhanced Passive Time created an issue in the ActivConnect 'logs' table where no activities were NULL - i.e. Passive - anymore.
- The fix changes the 'logs' table to reflect our traditional definition of Passive state, in order to provide continuity in reporting for ActivConnect subscribers.
- When will I see the change:
- The next time your data is synched - i.e. later today - you will see the correct 'logs' data.
- What do I have to do to use it:
- Nothing! Your queries and reports will work as they previously did.
- What about Enhanced Passive Time:
- If you'd like to trial our Version 2 ActivConnect logs with Enhanced Passive Time, please contact Support to set up your early preview.
New in ActivTrak 8.1.15 Agent (Feb 4, 2021)
- Enhanced Passive Time
- ActivConnect add-on for integration with leading productivity applications
- A private cloud-based database with SQL interface
- Customizable templates for Microsoft Teams, Tableau, PowerBI, Google Data Studio
- SQL data export to Salesforce, Zendesk, Jira, Splunk, Zapier
New in ActivTrak 8.1.11 Agent (Dec 4, 2020)
- Prevent activity over-reporting.
- Improved support for terminal server environments.
- Uninstallation improvements.
- Assist Chrome extension.
New in ActivTrak 4.4 Web Console (Sep 3, 2020)
- ActivTrak’s last release provides early access to our newest feature: Team Pulse Groups. Team Pulse Group view extends the current Team Pulse User view by summarizing each groups’ current availability and productivity on the dashboard and allows you to drill into daily activity details within the Team Pulse Report.
- Early access allows all advanced plan customers access to this new exciting feature and to provide feedback on its capabilities. If you see something that could be improved - please let us know!
- Team Pulse Group View lets you quickly view productivity across your teams for the day and ensures teams have the right alignment, effort, focus & engagement. This snapshot allows you to:
- Get a daily summary of team productivity at-a-glance
- See team members’ current availability with easy color-coded identifiers
- View average productivity ratio across the team
- View today’s Top Activity for each group
- Compare each groups’ availability and productivity
- Filter and sort by groups and status to see quick snapshots of the work day for teams
- Drill-down into reports for additional details on top users, categories, applications and productivity
New in ActivTrak 3.62 Web Console (Jun 24, 2020)
- Command Center allows Managed Service Providers (MSPs) to manage multiple ActivTrak accounts in a centralized manner through a single pane-of-glass. See an overview of all linked accounts’ users and operational insights (e.g. alarms, agents not reporting) with the ability to drill into each individual account to investigate or troubleshoot issues.
- Command Center is a feature available only to MSPs accounts at this point.
- MSP accounts can access Command Center after logging into their Account by clicking on the “Command Center” link to the top right of the ActivTrak application.
New in ActivTrak 3.61 Web Console (Jun 18, 2020)
- ActivTrak’s latest release includes a few enhancements and minor bug fixes. This release includes the ability for admins to limit date options within the filters and improvements to the single day graph within the Productivity report.
- Limiting Date Options within Filters:
- With release 3.61, ActivTrak Administrators can configure which date filter options are available for users to select when running reports. Limiting the filter options to shorter date ranges can be helpful to ensure users focus on the appropriate analysis time frames and ensure reports complete as quickly as possible. Administrators can apply these settings by role (administrators vs users).
- Single Day Graph Improvement:
- Before this release, the data presented in the Single Day Report of the Productivity Dashboard was inconsistent. This is because within a 5 min block, if there was a mix of productive, unproductive and passive time, the Single Day Graph displayed the 5-min block as the largest of productive or unproductive. Only if the 5-min block has all passive time, the 5-min block will be marked as passive. This logic caused confusion when trying to compare the information against the Productivity Report.
- With 3.61, we have changed the logic in the Single Day report to give equal footing to productive, unproductive and passive time. For each 5-min block, we mark the block as productive, unproductive or passive based on the larger of the three within that 5-min block. Strict mode logic has not changed with this release (i.e. 5-min blocks with any unproductive time, will be marked as unproductive).
New in ActivTrak 3.54 Web Console (May 19, 2020)
- With the release of 3.54, ActivTrak now supports Single Sign-On (SSO) for Advanced and Trial plans. When Single Sign-On is enabled, ActivTrak delegates the user authentication process to identity providers that support the SAML 2.0 standard. Okta, Azure AD, OneLogin and many other popular providers support this standard.
- If Single Sign-On is enabled for a particular account and a user, that user can log in to the ActivTrak app using the new SSO button in the login screen. Furthermore, Administrators can enable Multi-Factor Authentication (MFA) for users logging into the ActivTrak application by turning on MFA within the identity provider configured for SSO.
- We have certified SSO with the following identity providers: Okta, Azure AD, OneLogin and Google Suite. However, all identity providers supporting SAML 2.0 should work seamlessly. Contact Customer Support if you encounter any issues when configuring ActivTrak SSO to work with your identity provider.
- In Advanced and Trial plans, ActivTrak administrators can enab
New in ActivTrak 3.52.7 Web Console (Apr 22, 2020)
- The release of 3.52.7 includes a number of minor adjustments and bug fixes to improve ActivTrak’s customer experience and data accuracy. The following changes have been released:
- Classification is now available for use within mobile websites on phones and tablets.
- Google multifactor authentication is now available for new admins added to the application
- Group Alarms are now identified as such with the Alarms list.
- Accounts where the billing is handed by a Partner or MSP will no longer have access to checkout or licensing numbers.
- Bug Fixes:
- Corrected an issue on Chrome in Windows 10 where the Working Hours report was inadvertently cut off
- Corrected an issue where Real-Time was showing the wrong
- Fixed a bug to ensure Real-time refreshes at the correct interval.
- Fixed a bug to ensure Alarms are only saved with conditions.
- Corrected an issue within Classification within the Details popup were the users were brought back to the first activity in lieu of continuing through classifying activities.
New in ActivTrak 7.0.5.0 Agent (Dec 12, 2019)
- ActivTrak released Windows Agent 7.0.5 to enhance the URL capture, address issues when systems auto-update in Windows 10, and a few bug fixes.
- Enhanced URL capture:
- This latest Windows agent release includes improved URL capture ensuring better reliability of URL triggered alarms and website blocking features.
- Auto-Updates on Windows 10:
- With this release, we are fixing an issue where the agent was not starting on some Windows 10 systems set to auto-update. This fix prevents monitoring gaps by ensuring the agent properly starts after Windows 10 auto-updates.
- Bug Fixes:
- A few bugs were fixed to improve the overall performance of the agent and auto-updates.
New in ActivTrak 3.46 Web Console (Dec 12, 2019)
- Today’s release 3.46 release includes a few new improvements to our current features based on customer feedback and requests. We included enhancements to Reporting Global Filters, Working Hours report, the Screenshot Redaction feature, and addressed several bug fixes.
- Global Filters:
- We enhanced the custom date filtering functionality to improve response time for reports with large amount of history. With this release, results will only be returned when both the first and last dates have been selected. In addition, we have updated how users enter custom dates by creating a new calendar picker that is faster and easier to select the first and last dates.
- Working Hours Report Configuration:
- We continue to update our newest and very popular Working Hours report. We have now added a column displaying the users Total Time to augment the data previously available. Similar to other data reports, users can now select which columns are shown within the UI to allow focus on the important data needed for analysis.
- Screenshot Redaction Information Types:
- We have made a minor change in how redaction information types are made available to customers who have the Screenshot Redaction option. When new redaction info types are available, these options are now seamlessly presented to the users allowing for more flexibility and protection of sensitive data.