Dropbox 2.6 Review

very good
key review info
application features
  • File synchronization across computers
  • (4 more, see all...)

Thanks to cloud storage, people can finally set back and relax without worrying about that USB flash disk with important business-related files they forgot home, since file hosting services give instant access to them (provided that they were previously uploaded, obviously).

Most users are already familiarized with Dropbox, an online backup service that rivals with similar tools like Google Drive and OneDrive. The utility's reliability is accentuated by data synchronization, automatic detection of changes, accessibility across multiple platforms, and general ease of use. Plus, it comes in the form of a desktop client and web service.

The setup kit is uncomplicated and unpacks very quickly. A Dropbox account must be authorized before working with the app. The free sign-up procedure requests only basic information and does not need email confirmation, thus allowing users to immediately dive into the app's workspace. Before doing this, though, it is possible to modify the default Dropbox location that stores all shared files.

The main gateway between the desktop client and the user is established through the system tray area. Clicking it pops up a small window that reveals the current status (e.g. ongoing uploads, remaining time and files) and recently modified files, while providing quick access to the Dropbox folder and web service. Ongoing sync jobs can be paused at any time.

By keeping a close eye on the system tray icon, it is easy to determine Dropbox's current status by checking the icon color: blue means currently synchronizing, green stands for task completion, while red indicates any errors or if the storage capacity is full.

Hovering the mouse cursor over any file in the recently changed area shows a button for link sharing. The URL is copied to the Clipboard and directs users to the file. For instance, it is possible to play movies, read documents and view images straight from the web browser, as well as rapidly download files. Worth mentioning is that the user who receives the link does not necessarily need a Dropbox account to view and download content. The same sharing method is applicable to entire directories via the right-click menu in Explorer.

The program supplies 2.0GB of free space and, at the same time, comes up with various marketing strategies to allow users to increase their storage size for free, like taking the Dropbox tour or inviting friends to install the desktop client.

Working with the desktop client is very simple, since all file operations are performed just like in Windows Explorer. All items moved or copied to the Dropbox folder will be immediately made visible there. However, inexperienced users shouldn’t fool themselves into thinking that operations are performed instantly (just watch the system tray icon color), since file synchronization may take a while.

The Dropbox web interface has a lot of tricks up its sleeve, apart from the fact that it allows users to download and upload files without having to install the desktop client. Some of the actions require email verification, though. A good example is represented by the ability to rapidly put together albums from photos and videos, in order to share them with contacts from Gmail, Yahoo! Mail, Facebook or Twitter.
Files that were previously deleted can be shown in the list, in order to give users an idea of the file operations performed in their absence. Similarly, it is possible to view version history, a feature which basically keeps track of all content changes to files. Meanwhile, members can be invited to access folders (allowing or forbidding them to invite friends) by sending them emails with personalized messages.
A search function can be used for the entire storage, while all file activity can be monitored for any calendar date in the “Events” section, such as removals and new additions. Moreover, Dropbox integrates a service for subscribing to a changes feed.

As far as program configuration is concerned, it is possible to hide desktop notifications, disable the app from automatically running at Windows boot, and change the UI language. Photos and videos from smartphones, digital cameras, SD cards and other media devices can be automatically imported into Dropbox (users only need to modify Windows' autoplay settings), while screenshots can be conveniently saved within the app and shared with others rapidly.

Bandwidth restrictions may be established in terms of download and upload rate, in order to prevent the program from taking up too much network speed or CPU. LAN synchronization may be deactivated too, while proxy settings are prone to modifications.

When it comes to account settings, users may unlink the current account and assign another one (particularly useful when the program is shared by more people with different accounts on the same workstation), move the shared files location (just like in the setup), as well as choose the exact directories they want synced with the computer.


The Good

Since our previous review, the app has extended platform coverage, now offering support for Windows, Mac OS X, Linux, iOS, Android, Symbian, BlackBerry OS, and MeeGo Harmattan. Windows compatibility includes Windows 8/8.1. By the way, there's a special edition made specifically for Windows 8, which has a Metro UI.

Both the desktop client and web interface are very intuitive. Files are uploaded and synchronized very fast easily via drag-and-drop, while CPU and RAM usage remains low. Help documentation and multiple languages are available.

The web interface allows users to recover previously deleted files as well as to permanently remove them. Program activity can be easily tracked in the "Events" area.

The Bad

Once installed, the tool automatically creates an entry for automatically running at system startup. The advantage is that users may carry on with normal activity on the PC without noticing Dropbox's presence in the system tray, during which it synchronizes all shared files. On the other hand, the very idea of not informing the user of this decision at setup (let alone launching this offer as a choice) does not look good on Dropbox's resume.

There is no option implemented for uploading folders to Dropbox using only the web interface without resorting to the desktop client. Perhaps the most convenient way to do this is by compressing the folder into an archive.

2GB free storage capacity is a little low, considering the competition. For example, Google Drive offers 15GB.

Dropbox froze when we attempted to unlink the account, and we were forced to restart it. However, we failed in our attempt to get it to work again, since we could not sign in with any account, nor exit without resorting to Task Manager (the app got stuck in the “connecting...” state and grayed out the account linking option in the settings area). Tests were carried out on Windows 8.1 Pro.

The Truth

All in all, Dropbox remains a flexible and intuitive desktop client for storing files and folders online. But it definitely needs to step up its game in order to talk out users from resorting to other similar apps with a larger gift basket to give away.

user interface 5
features 4
ease of use 5
pricing / value 5


final rating 4
Editor's review
very good
 
NEXT REVIEW: save2pc