NetSupport Inform

NetSupport Inform is a powerful training tool based on the award winning NetSupport Manager Remote Control package.

Two components make up the NetSupport product. These are: ￭ The Tutor Program. (Also called the Control program) ￭ The Student Program. (Also called the Client program)

NetSupport Inform benefits Tutors who use a computer network to train Students in the use of Computer Applications and other packages.

NetSupport Inform allows them to display the screen of their workstation on the screens of their Student's workstations without the need for expensive video splitters and additional cabling.

What is more, unlike a video splitter NetSupport Inform is a two-way product. Once the Tutor has completed showing their screen they can choose to view the screens of individual Students as they complete exercises on their own workstations.

NetSupport Inform can be seen as the modern equivalent of a Language Laboratory that allows a Tutor to interact with Students.

NetSupport Inform makes training and internal collaboration easier to implement and carries a greater impact on employees' training, with a greater return on investment as a result.

Setting up teams is easy and with the unique "pass the chalk" facility, all members can access and work with any document format, as long as one member has the required software installed.

Deliver Surveys, create structured pre-prepared lesson plans, conduct real-time tests, co-browse specified websites with all particpants and much more..

With a solution dedicated for corporate training, NetSupport Inform delivers attendees an accessible and immersive training experience. Allow participants to pre-train on new applications or environments in advance of real-world office deployment.

NetSupport Inform delivers market leading performance over LAN, WAN and Wireless networks. With a 15 year pedigree in remote access and control technology, speed and network optimization are at the foundation of the solution. NetSupport Inform delivers a solution with specific configuration options for wireless environments allowing customers to tailor performance to match their own access points and requirements.

Main features:

Lesson Planner ￭ NetSupports Lesson Plan feature enables Tutor's to pre-plan the scope of a lesson, building in appropriate timings and prompts as required.

￭ The Class Wizard, which loads on startup, provides the Tutor with a simple to use interface in order to combine the elements required during a lesson.

￭ Allows the Tutor to create separate Student lists for each of their classes. The Class List can then be loaded for each lesson, making connection easier at the start of a lesson.

￭ Display the Tutor's screen on all, some or one of the Student's screens. Display in full screen mode or in to a Window to enable the Student to carry on working. ￭ Whilst the Tutor is showing their screen full screen the Student's keyboards and Mouse are locked out ensuring their full attention. ￭ For greater interaction, the Tutor can nominate a Student to take over the Show. ￭ The feature also incorporates the showing of Videos, Replay Files and individual Applications. This makes it the ideal training tool in a networked classroom or training room.

￭ Display an individual Student's screen on selected or all Students screens.

￭ Allows a two way on screen chat session between a Tutor and a Student so assistance can be provided without disturbing the rest of the class. The Tutor can also allow a group chat session between Students.

￭ NetSupports full screen interactive whiteboard provides the Tutor with a range of drawing tools enabling them to present learning points in graphic form. The content of the whiteboard can be shown to Students at any point during a lesson.

￭ Send a message to an individual or groups of Students. " Ten Minutes to end of Exam".

￭ Watch, Share or Control a Student's screen. Scale View Windows to fit and View multiple Student screens simultaneously. This is ideal for conducting one to one Training without affecting the other Students and without the Tutor needing to leave their desk.

￭ Monitor up to 16 Student's screens on the Tutor workstation, at one time. This enables the Tutor to keep a discrete watch over what the Students are running on their workstations. Particularly important with modern Internet access! The Tutor does not even need to be in the same room.

￭ The Tutor can display a Thumbnail View of all connected Student machines. Auto Zoom feature allows you to mouse over a specific Student Thumbnail for a better view.

￭ Record activity at Student or Tutor machines, storing the information in a file which can be played back at a later date.

￭ Students can raise a request for Help at the Tutor's screen without disturbing the rest of the class. The Tutor is instantly alerted to the Students need for assistance via a pop up box on their screen and a Help Request icon next to the Student icon.

￭ Transfer and manipulate files between a Tutor and a Student workstations, using advanced 'Drag and Drop' technology. Includes support for Long File names.

￭ Drag and drop files from the Tutor workstation to multiple Student workstations simultaneously. Ideal for classwork preparation.

￭ Programs can be launched on the Student workstations from the Tutor workstation. On individual Student workstations or multiple workstations simultaneously. For example, the Tutor can launch the same application on all Student workstations in preparation for the next activity / exercise. You can even store and launch frequently executed applications from the quick Execute Toolbar.

￭ The Tutor can quickly lock all students keyboards and mouse to ensure that the Student workstations are not used whilst a demonstration/lecture is being given.

￭ Groups of Student workstations can be defined and used to maintain and work with sub-sets of Students. For example, you can execute a program, send a message, and initiate a scan on all Students that are a member of the group. The Tutor can nominate a Student to be Group Leader, providing a range of instructional tools for them to use.

￭ NetSupport provides full audio and video support.

￭ The Control can organise Student icons into multiple layouts on the Control View Window. For example, once you have selected the members of a group you can rearrange the individual Client icons in the Control View Window, to reflect the layout of the classroom.

￭ Prepare files for students to work on in advance and automatically distribute them as the lesson begins. Even better, once they have worked on the files you can automatically retrieve them for later review and marking.

￭ To enable the class to begin straight away, the Tutor can automatically login in all Student machines before the class starts.

￭ To keep in touch with each class you can prompt the Students to register their details. You can then display their name instead of a less meaningful computer name. Ideal for use with the classroom layout feature. Student registration details can be viewed in a Registration Report that can be saved for each class.

￭ Enables Students to connect to the required remote control session. Tutors create a list of 'class' names and when the Student connects to the network they can search for the class they would like to join.

￭ While remote controlling Student machines, emphasise key learning points on their screens using NetSupport's range of annotation tools.

￭ Remotely shut down Client workstations in order to conserve energy.

￭ Enables you to run the Tutor from a portable device such as a USB Pen Drive, Memory Stick or Flash Drive. Ideal if you need to move from machine to machine as it eliminates the need to install the Tutor on all PCs.

￭ Use the Application and Web monitoring modules to control the use of applications and websites. Restrict the Students use of certain applications and sites by creating an approved list. Real-time reporting provides the Tutor with details of currently open applications and sites.

￭ A simple and straightforward interface that enables the Tutor to navigate Students through various web pages, with the added security of locking/unlocking Students depending on the needs of the lesson.

￭ Maintain full control over Students Printer usage, monitor all printing activity, apply page limits and prevent printing.

￭ Provides a real-time insight into Student activity by allowing the Tutor to quickly view any typed content while using approved applications.

￭ Monitor and control the use of Messenger applications during a lesson.

￭ Prevent data being copied to or from USB devices, CD/DVD drives and the creation of new network drives for the duration of the class.

￭ Obtain instant feedback by displaying a question on the Students screens. Receive real-time analysis of the Students responses.

￭ Keep a visual record of Student activity by taking a 'snapshot' of a Students screen.

￭ A quick and easy method for playing a video on Student screens.